Dear Pleasant Valley Vet Pet Parents,
We are so excited to announce that our clinic remodel will begin September 2019! This has been in the works for a long time now, and we are finally getting close to beginning this project. Don’t worry, we will still be seeing patients during this time.
Renovations will include a more spacious and low stress reception area so we can expedite our check-in process and decrease wait times for you and your furry family members. We will also have four brand new exam rooms and a consultation room for detailed discussions with doctors and sensitive procedures that will provide privacy and comfort. The renovation will also include an updated space for grooming services like baths and nail trims, and a completely remodeled pet boarding facility! This space will include a separate feline boarding area to provide a low-stress environment during your kitty’s stay.
As mentioned previously, we will continue to offer veterinary services during renovations. When you come to our clinic you will notice we have a temporary building to the left of our parking lot that will allow space for our staff to safely continue to provide a location for food/medication pickups as well as exams and treatments for our patients. To help us in continuing to provide the very best client care and veterinary services for you and your pets, please take note of some changes that will help to assist us:
Pet Exams, Vaccines and Boosters:
Please call ahead and schedule an appointment time for these veterinary services. When you arrive for your pet ‘s appointment, please give us a call so one of our team members can check you in while you wait comfortably in your vehicle.
Medication and Food Pick Ups:
Please give us a call ahead of time for all food and medication pickups so we have time to prep and get your items ready for pick up. Call us when you arrive in our parking lot and we will bring your products to your car. We can either provide a car check-out service or you can pay over the phone at the time the medication or food is requested. We want to make this process as quick and easy for you as possible.
During construction we will only be able to keep a small quantity of food in stock. If your pet is on a Hill’s diet, for your convenience, we are able to have the food shipped to your house for no additional charge. Please give us a call and we can help get that service set up for you.
If there is any other food and/or medication that you would like conveniently delivered to your home instead of picking it up at our office, please visit our online pharmacy located on our website: http://pleasantvalleyvetclinic.com/
We will be unable to provide grooming services (i.e. bathing, sanitary shaves, etc.) during the time of the remodel. We will be happy to accomodate for nail trims and anal gland expressions but please call ahead of time to schedule an appointment.
We will not have any boarding services during the time of the remodel.
**We do not recommend any boarding facility over another, however we do advise you to ask whatever boarding facility you are looking into, “What vaccines do you require for boarding?” We highly recommend that the place you chose to board your dog requires: Rabies, DAPP, Bord, neg Fecal and the Canine Influenza vaccines. For Cats: Rabies, FVRCP, neg fecal. Facilities that require these vaccines show that they are trying to protect your pet against any communicable diseases.**
We truly appreciate your patience and understanding during this renovation process. Our business hours and commitment to serving you and your furry family members will not change during the remodel. We’re thrilled about the upcoming renovations and can’t wait to show you our new facility and continue to care for your pets! We can’t wait to see you soon!
We look forward to seeing you during our regular hours.
Monday through Friday from 7:30 am to 5:30 pm
Saturdays: 7:30 am to 12:00 pm
Your Friends at Pleasant Valley Veterinary Clinic